What Happens to My Stuff if I Accidentally Miss a Payment?

Renting space at a storage company requires a certain level of financial responsibility. Just like rent or your mortgage, it’s important to pay your monthly self storage fee. But what happens if you accidentally miss a payment? If you’re worried about your belongings, here’s what you need to know.

What to Know About Missing a Payment

Your Storage Space May Go into Default

Default refers to the maximum number of days that you can go without paying rent for your storage unit before self storage companies take action. This information is typically in your lease, so if you accidentally missed a payment and you’re not sure what your default period is, that document is an excellent first place to look. A typical default period is about 30 days or so. After this period, your storage company will lock you out of the property and out of your storage unit. As a result, you won’t be able to access any of your belongings. Storage facility staff may use a red lock to indicate that your unit has gone into default and post a notice on your unit warning anyone against attempting to access its contents. 

Your Storage Facility Will Contact You

If missing your payment was an accident and it’s only been a few days, your storage facility will contact you. The longer you go without making a payment on your storage unit, the more frequently they’ll try to get in touch with you. Accidents happen, and a phone call from your self storage company might be the reminder you need to get that payment sent out. The truth of the matter is that storage facility managers don’t want anything to happen to your belongings. They don’t want to lock you out of the property or auction the contents of your unit. You’re a paying customer, and your storage facility wants to work with you. When you rent storage space, you’re paying for a service. If the storage company can no longer provide you with that service because of a missed payment, they’re going to do all they can to get the money sorted out and continue working with you.

Your Belongings May Go for Auction

Auction can be a complex process for storage facility owners, but if a customer defaults on their payments for a long enough period of time, it’s possible that the contents of their storage unit will be auctioned off. As we mentioned above, your storage facility wants to keep serving you. They don’t want your items to be auctioned off. This process is complex and also not very profitable for storage companies. That said, there is a period of time between when you first default and when your belongings go up for auction. If you’re able to make a payment or get in contact with your storage facility during this time, you may be able to salvage your belongings. When you’re looking at self storage prices, it’s important to really make sure that you have the means to afford your monthly payments without defaulting.


If you need to rent a storage unit in the Jackson, TN area and you have questions about what could happen to your belongings after you miss a payment, don’t hesitate to contact our team at Markham Self Storage today.

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