Top 5 Signs You Chose the Right Self Storage Company

When you’ve had to choose between storage companies, it’s important to know that you made the right decision. Fortunately, it’s not too tough to tell when you’ve chosen a great storage company. Here are the top five signs you chose the right self storage facility. 

How to Choose a Storage Company

Excellent Customer Service

Good customer service is the cornerstone of a great self storage company. When you need to rent storage space, the staff you’re dealing with should be patient, friendly, and accommodating. Not only that, but they should have answers to the questions you ask. Want a tour of a few different size units? No problem. When you want to make sure you’ve chosen the right self storage company, it’s about so much more than self storage prices. Consider the level of customer service and whether or not you feel valued as a paying member of that facility. If you feel great every time you visit your unit, then you’ve made the right choice.

Clean Facilities

Cleanliness is one of the most important things a self storage facility needs to pay attention to. Without attention to cleanliness and hygiene, storage units can become breeding grounds for pests, bugs, mold, and all manner of other nastiness. If your storage facility regularly puts attention on cleaning the units and surrounding grounds, it’s a sign that you’ve chosen the right place to store your belongings.

High Level of Security

If you’re storing precious belongings somewhere that’s not your home, security is absolutely something you should be worried about. Fortunately, a great self storage company will take the security of your things just as seriously as you do. The staff should be willing and able to show you what kind of security measures they take to keep your belongings safe. Measures like video surveillance, on-site security staff, security code entry, and locks on all storage units should be standard. In addition, your facility should allow you to make a list of people who are allowed access to your storage unit.

Climate Control Options

Like it or not, some items simply won’t survive storage without climate control. If your chosen facility can’t offer climate control options for your wooden furniture, antique belongings, or electronic materials, then it’s safe to say you need to move on with your search. Climate control is an essential storage service that a good self storage company needs to offer in order to fully protect customers’ belongings. If your facility has climate control options in the interest of protecting your belongings, you’ve made a good choice.

Great Location

While location might not matter for people who don’t need to check on their storage units, it might matter to you! When you need to visit your storage unit once a week or once every few weeks, having a great location that’s close to your home or office can be important.


If you need to rent a storage unit in the Jackson, TN, area, you want to make sure you’re working with the right facility. If you’re not sure what to look for or you have questions for us, don’t hesitate to contact our team at Markham Self-Storage today.

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