Top 5 Questions to Ask a Self-Storage Facility

Before you rent a storage unit, it’s important to ask your storage company a few key questions. To help you make sure they’re the right questions, we’ve compiled a list of the five most important things you need to ask. Let’s dive in.

What Are the Hours of Access?

Knowing when you’ll be able to access your storage unit is incredibly important. Without this vital information, you may come to your storage facility only to find you’ve been locked out because they’ve closed up for the night. Understanding when you’re able to come and check on your belongings is going to save you a lot of trouble in the long run. This is especially important if you’re in a hurry. Delays as a result of not knowing your storage facility’s hours can be easily avoided.

Do You Offer Climate Controlled Storage?

If you haven’t been looking at self-storage prices for very long, you might not be familiar with the cost of climate controlled storage. Regardless, it’s a necessary expense if you’re storing wood, paper, or electronic goods. It’s also crucial to invest in climate controlled storage if you need to put antiques away. Before you take the plunge and rent a storage unit, make sure you’re asking about whether the company you’re looking at even offers the type of unit you need to protect your belongings.

What Are Your Security Practices?

No matter what you’re storing, it’s a good idea to find out how it’s going to be protected while it’s in storage. Most storage facilities will have on-site security, but it’s important to ask about what specific measures they’re taking before you look at storage space for rent. Specific things to ask about include security cameras, rules about who can access storage units, and passcode protection for your storage unit. In most cases, you’ll have a key that opens your storage unit, but asking about digital security options is never a bad idea. 

Are There Pest Control Measures in Place?

Similar to security measures, a facility’s pest control protocols can help you get an idea of how safe your belongings will be during their stay. When you need to rent storage space, you should be able to do so with the full knowledge that your belongings are safe from any kind of pest that might want to make a home or a snack out of them. Ask about procedures like cleaning units between tenants and about any ongoing pest prevention measures that are currently in place.

Are There Any Additional Fees I Need to Pay?

Cost can’t be ignored when it comes to renting storage units. That’s why it’s important for you to understand exactly what you’re paying for when you work with a storage facility. Normal fees that you’ll need to pay in addition to your regular rent typically include a security deposit and an admin fee. It’s a good idea to make sure you have a list of potential fees before you commit to renting storage space at any particular facility.


If you need to rent a storage unit in the Jackson, TN, area and need these questions answered, don’t hesitate to contact our team at Markham Self Storage today.

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